Terms of Service

Last updated: 11/18/2025

1. Acceptance of Terms

By accessing and using our AI Hair Transplant Simulator service ("Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this Service. These terms are subject to change without notice.

2. Service Description

Our Service provides AI-powered hair transplant simulation technology that allows users to visualize potential hair transplant results on their uploaded photos. This is a simulation tool for informational and educational purposes only.

Important: Our simulations are generated by artificial intelligence and are not medical advice, diagnoses, or guarantees of actual hair transplant results.

3. User Responsibilities

Eligible Users

  • You must be at least 18 years old to use this Service
  • You must provide accurate and truthful information
  • You are responsible for ensuring you have the right to upload any images you submit

Prohibited Uses

You agree not to use the Service for:

  • Uploading images of minors without parental consent
  • Uploading inappropriate, offensive, or illegal content
  • Attempting to reverse engineer or copy our AI technology
  • Using the Service for commercial purposes without permission
  • Violating any applicable laws or regulations

4. Image Upload and Processing

Image Requirements

  • Images must be in PNG, JPG, or JPEG format
  • File size must be less than 3MB
  • Image dimensions must be between 200x200px and 1999x1999px
  • Images must be clear and show your face and current hairline

Image Rights and License

By uploading images to our Service, you agree that:

  • Ownership: You retain full ownership of your original images
  • Right to Upload: You have the legal right to upload and share the images
  • License Grant: You grant us a worldwide, non-exclusive, royalty-free license to:
    • Process your images using AI technology to generate simulations
    • Store your images (both original and processed) securely for up to 90 days
    • Use anonymized images for service improvement and quality assurance for up to 2 years
    • Display your simulation results to you through our platform
  • Third-Party Processing: Images are processed by third-party AI services (AvalAI) as necessary
  • No AI Training: We do not use your identifiable images for training AI models without explicit consent

Optional Marketing Consent

Separately from the basic service license above, you may choose to grant us permission to use your anonymized simulation images (with faces blurred or obscured) for marketing and promotional materials. This consent is:

  • Completely optional and separate from using the Service
  • Requested separately and requires your explicit opt-in
  • Revocable at any time by contacting us
  • Limited to anonymized/obscured versions of your images

Image Storage and Retention

  • Images are stored securely using encrypted cloud storage (AWS S3 or compatible)
  • Simulation images are retained for 90 days for your convenience
  • Anonymized images for service improvement may be retained for up to 2 years
  • You can request early deletion at any time by contacting us
  • Images are automatically deleted within 30 days of account closure

5. AI Simulation Disclaimers

Important Medical Disclaimer

  • Not Medical Advice: Our AI simulations are for entertainment and informational purposes only
  • No Medical Guarantees: Simulated results do not guarantee actual hair transplant outcomes
  • Consult Professionals: Always consult with qualified medical professionals for hair transplant decisions
  • Individual Results Vary: Actual results depend on many factors including genetics, health, and surgical technique
  • AI Limitations: AI-generated simulations may not accurately represent real-world results

6. Service Limitations

  • Simulations are limited to 3 per day per user
  • Service availability is not guaranteed and may be interrupted
  • AI processing times may vary and are not guaranteed
  • Simulation quality depends on input image quality
  • We reserve the right to modify or discontinue features

7. Intellectual Property

The Service, including its design, functionality, and AI technology, is protected by intellectual property laws. You may not:

  • Copy, modify, or distribute our software or technology
  • Reverse engineer or attempt to extract source code
  • Use our trademarks or branding without permission
  • Create derivative works based on our Service

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our Service, you consent to the collection and use of information as described in our Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or business opportunities
  • Damages resulting from use or inability to use the Service
  • Any decisions made based on AI simulation results
  • Third-party actions or content

Our total liability shall not exceed the amount you paid for the Service, if any.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Images or content you upload

11. Service Modifications

We reserve the right to modify, suspend, or discontinue the Service at any time without notice. We may also modify these Terms of Service at any time. Continued use of the Service after changes constitutes acceptance of the new terms.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Estonia, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Estonia.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: hello@babakzy.com